TERMS & CONDITIONS

TERMS OF USE

Issued by Matte Made Limited. In these terms and conditions, “we” “us” and “our” refers to Matte Made Limited.

The following terms and conditions govern the use of MATTE online service including shopping and participation in promotions run by MATTE. You can access this Agreement at any time from the bottom of any page on the site.

We reserve the right to amend this notice at any time and your use of the website following any amendments will represent your agreement to be bound by these terms and conditions as amended

PRICING

All prices are in, and processed in New Zealand dollars (NZD) and include GST (15% sales tax). We endeavour to have our pricing as accurate and current as possible. The prices are detailed within the individual product listings and we reserve the right to amend our pricing at any time.

Except where stated otherwise (e.g. sale pricing), the price displayed for products on MATTE represents the full retail price listed on the product that has been made by MATTE in accordance with industry practice. Despite our best efforts, there can be incidents of mispricing. If an item has been incorrectly priced at lower than its correct price, we will contact you for instructions before shipping or cancel your order and notify you as a result.

International: Prices will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. When converting to another currency, or when an item is charged to a credit card, a price variation may occur due to fluctuating exchange rates and credit card company charges. Once an order is sent, we take no responsibility for charges, taxes or duties incurred at receivers end as this can vary depending on the customs rules of each country.

PRODUCT DESCRIPTIONS & IMAGERY

At MATTE we ensure that our products are described as accurately as possible on our website. However, MATTE does not warrant that the product description or imagery on this site is 100% accurate. Please note that there is room for minor error and discrepancies. We do not guarantee that these images will reproduce in the exact colour nor that any given image will reflect the full design or options involving to that product. Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, MATTE cannot guarantee that your monitor's display of any colour will be completely accurate.

USE OF THIS WEBSITE

In order to shop at MATTE online, you will be required to register to use some of the features on this Site. When you register, you are required to provide information about yourself that is true, accurate, current and complete in all respects. Should any of your this information change, please notify us at hello@matte.co.nz

CORRECTION OF ERRORS AND INACCURACIES

The information on the MATTE website may contain errors and may not be complete or up-to-date. We, therefore, reserve the right to correct any errors, inaccuracies, or omissions and to change and update information at any time without prior notice. Note that such errors may relate to product description, pricing, and stock availability.

SHIPPING AND RETURNS

Matte Made Limited operates under the New Zealand Consumer Guarantees Act 1993. We will do our utmost to ensure that you are happy with your purchase. This includes offering refunds on orders that meet our returns policy.